Recently a client told me that they were adopting the Spotify Model. Which sounded great at first. Spotify has published some great articles and videos about how they have grown and transformed their organization to be agile. Then it occurred to me that what he was saying was completely wrong.
At Spotify, we aim to build and improve our product in a data-informed way. To do that, teams are encouraged to generate and test hypotheses by running experiments and gathering evidence for what works and what doesn’t.